Arqivo is committed to protecting the privacy and personal information of users who visit our website or interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Phone number

• Email address

• Location (city, state)

• Business details (for dealers/distributors)

This information is collected when you:

• Fill out contact forms

• Submit dealer/distributor enquiries

• Use our store locator or enquiry features

• Communicate with us via WhatsApp or other channels

• b. Automatically Collected Information

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Approximate location

  • Website usage data (pages visited, time spent)

2. Use of Location & IP-Based Data

We may use IP-based location data to:

• Show your approximate location

• Provide nearby dealer or store information

• Display local weather information

• Improve user experience and regional relevance

We do not collect or store precise GPS location data.

3. Use of WhatsApp Business API

In the future, Arqivo may use the WhatsApp Business API to communicate with users.

By voluntarily sharing your phone number and opting to communicate via WhatsApp, you consent to receive:

• Product information

• Dealer/store details

• Support responses

• Updates related to your enquiries

Important Notes:

• WhatsApp communication is initiated only after user consent

• We do not send spam or unauthorized promotional messages

• Messages comply with WhatsApp’s Business Messaging Policy

• You may opt out at any time by requesting us to stop communication

4. How We Use Your Information

We use collected information to:

• Respond to enquiries

• Provide product and dealer information

• Improve website performance and usability

• Communicate updates and support information

• Maintain internal records

• Comply with legal and regulatory requirements

5. Sharing of Information

We do not sell or rent your personal data.

We may share information only with:

• Authorized dealers or distributors (to fulfill enquiries)

• Service providers supporting website, analytics, or communication tools

• Government or legal authorities when required by law

All third parties are required to maintain confidentiality and data protection.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against:

• Unauthorized access

• Data loss

• Misuse or disclosure

However, no method of transmission over the internet is 100% secure.

7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve user experience

• Analyze website traffic

• Understand user behavior

You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. Arqivo is not responsible for the privacy practices or content of those sites.

9. Changes to This Privacy Policy

Arqivo reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date.

10. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

Arqivo
📧 Email: customercare@arqivo.com